1. What the Application does
SmileCrop is a Windows desktop application for automatically classifying, cropping, rotating, renaming, and organizing dental photographs. SmileQR can provide patient and workflow information through a QR photograph.
Image analysis and processing take place locally on the computer. SmileCrop does not upload patient names or photographs for AI processing. Automatic classification is not infallible; users must review processed photographs before clinical use or deletion of originals.
2. Hardware requirements
| Component | Minimum | Recommended |
|---|---|---|
| Processor | 64-bit Intel or AMD, 4 cores, 2.0 GHz | Modern Intel Core i5/i7 or AMD Ryzen 5/7, 6 or more cores |
| Memory | 8 GB RAM | 16 GB RAM, especially for large batches or high-resolution photographs |
| Storage | 8 GB free before installation | 12 GB or more on an SSD, plus space for originals, backups, and output |
| Graphics | No dedicated GPU required; CPU processing is supported | NVIDIA CUDA-compatible GPU with at least 4 GB VRAM and a current NVIDIA driver |
| Display | 1280 × 720 | 1920 × 1080 or higher |
The installed Application occupies approximately 4 GB because it includes the machine-learning and NVIDIA runtime components required for reliable installation. Actual photo storage depends on image resolution and batch size.
AMD and Intel graphics processors do not currently accelerate SmileCrop's AI processing; the Application can still be used normally in CPU mode.
3. Windows compatibility
- Minimum technical version: Windows 10 version 1809, build 17763, 64-bit.
- Recommended: a fully updated, Microsoft-supported 64-bit version of Windows 11.
- Architecture: x64 Intel/AMD.
- Not natively supported: ARM64, 32-bit Windows, macOS or Linux.
- Windows Server, virtual desktop, and terminal-server installations are not formally supported.
SmileCrop may continue to function on Windows 10, but Microsoft ended general Windows 10 support on 14 October 2025. Such computers should be enrolled in an applicable ESU programme or use a supported LTSC edition. See Microsoft's Windows 10 support information.
4. Supported formats
- Input: JPEG (
.jpg,.jpeg), PNG (.png), TIFF (.tif,.tiff) and Bitmap (.bmp). - Output: processed photographs are saved as JPEG (
.jpg); SmileQR can export QR images as PNG.
JPEG/JPG is the recommended format and provides the most complete workflow. The built-in batch editor, reversible editing, Explorer “Open with SmileCrop” integration, and full capture-date and metadata restoration are currently available for JPEG files only.
SmileCrop does not import RAW, HEIC/HEIF, PDF, video, or DICOM files. It does not provide direct integration with PACS, DICOM, or dental practice-management databases; it works with ordinary Windows-accessible folders.
5. Internet and offline use
An internet connection is not required to analyze or crop each batch; photo processing remains local. A connection is required for:
- starting a new 14-day Trial Period;
- activating a paid License and periodic License validation;
- checking for and downloading Application or AI-model updates.
After successful validation, the paid License can continue offline for up to 72 hours. The computer should therefore connect to the internet at least once every 72 hours. If validation cannot be completed after that period, SmileCrop temporarily switches to limited mode—currently up to five photographs per day—until the License is validated again.
SmileCrop does not upload patient photographs. Files saved into a synchronized OneDrive, Dropbox, or other third-party folder may nevertheless be uploaded by that service according to its own settings.
6. Device and License binding
- Each activation is bound to a specific Windows computer using a device fingerprint. Copying the local License file does not transfer the activation.
- Each active computer consumes one device seat. The included number of devices is shown with the selected plan at purchase.
- To move a License, deactivate it on the old computer and then activate it on the new one. Major hardware, computer-name, or network-adapter changes may require reactivation.
- If the original computer is lost or inaccessible, support may need to release its activation remotely.
The SmileCrop License is separate from the Microsoft account.
7. Installation and Microsoft Store
Microsoft Store edition
A working Microsoft Store installation and Microsoft account are required to download or reinstall this edition. Availability on managed clinic computers may depend on the organization's IT policy. Microsoft Store normally manages Application updates automatically. See Microsoft's download guidance and update guidance.
Direct installer, if offered
The direct installer does not require Microsoft Store or a Microsoft account. Installation may be performed for the current user, although clinic security policies may still require administrator approval.
8. Updates and support
Subscriptions receive necessary updates and technical support for the duration of the active Subscription. The Microsoft Store edition receives Application updates through Microsoft Store; any direct-installer edition checks for and provides Application updates itself. AI-model updates are managed by SmileCrop.
Updates can normally be postponed, but installation is strongly recommended for Windows compatibility, License reliability, security, bug fixes, and recognition improvements. Updates require internet access and sufficient temporary disk space.
9. Performance and compatibility changes
The hardware figures are conservative technical requirements and have not been established through a formal benchmark matrix across every clinic-computer configuration. Actual performance depends particularly on photo resolution and quantity, CPU, GPU, available memory, storage, and other running software.
Current compatibility may reasonably change with Windows, drivers, Microsoft Store, and Application development. Users will be informed appropriately of a material requirements change that may affect an active Subscription.